The Transportation Security Administration (TSA) is an agency of the U.S Department of Homeland Security that has authority over the security of the traveling public in the United States.
Can I carry electronic devices in my cabin baggage?
Yes, you can transport them in your cabin baggage, considering that these may be inspected by the Airport Authorities.
How do I travel with electronic devices?
You can travel with your electronic devices on board as long as they comply with the permitted measures, completely switched off (not in rest or hibernation) and with protective material to prevent their involuntary activation or damage to the equipment, with a maximum of two spare batteries per customer. Please read our Baggage Policy.
Do you recommend carrying electronic devices in checked baggage?
You don't have to check them unless it's highly capacious and exceeds the dimensions allowed for cabin baggage. Just remember that when transporting this kind of articles in your checked baggage, Volaris is not responsible for any damage that it may suffer during their transportation.
Should I follow any recommendation to transport my electronic devices or medical equipment?
We recommend you to carry your electronic devices on your cabin baggage with the batteries on and well protected.
If you are transporting additional batteries, you must carry them with the terminals isolated and preferably separately or in an individual case that will avoid the terminals from touching metallic objects, such as jewelry, coins or keys that may cause an electric spark.
If your device has a case or cover, make sure it can be removed before it goes through inspection, on the contrary it won't be allowed for transportation.
What kind of electronic devices are subject to inspection?
All electronic devices that you carry on your trip are subject to inspection, including cellphones, smartphones, tablets, laptops or any similar item, as well as all electronic medical devices.
How is the inspection for electronic devices carried out with this new disposition?
All electronic devices are subject to a detailed inspection performed by safety personnel at the airport using various inspection methods, which cause no damage at all on the equipment, in order to determine whether they comply with the pertaining safety measures for their on board transportation.
If my electronic equipment doesn't comply with the established safety measurements, I won't be able to transport them?
That's correct. In order to transport your electronic equipment, it must comply with the safety measurements established by the US authorities. If the transportation of your equipment is denied, you must leave it with a family member.
If I'm not allowed to transport my electronic equipment, can you store it for me at the airport during my trip?
No, we can't store it for you, since we can't be hold responsible for your electronic device. However, with the sole purpose of helping you out, we may offer you an itinerary change free of charge to travel on the following 90 days, subject to availability.
Is there a limit of electronic devices allowed on board?
No, there is no limit on the amount of electronic devices you can transport, as long as they comply with the established safety measurements.