You are entitled to cancel your flight and get a refund by notifying Volaris within 24 hours after the ticket was purchased.
Please consider the following:
- You have not checked-in for the flight
- Domestic flights: the flight must not be scheduled within 24 hours of the purchase.
- International flights: the flight must not be scheduled within 7 days of the purchase.
To cancel your flight enter to https://mytrips.volaris.com/ with your reservation code and last name; here you will find the option "Cancel your flight".