How can I cancel my flight?

You are entitled to cancel your domestic flight and get a refund by notifying Volaris within 24 hours after the ticket was purchased and provided you have not checked in for the flight, either by electronic means or at the airport; otherwise no refund shall apply.

if your flight is scheduled to depart within a 24 hour period after your purchase, you may cancel your flight by notifying Volaris at least 3 hours before your scheduled departure and provided you have not checked in for the flight.